Team Head Client Relationship Officer (EAM)

Your team

an unrivalled client experience.

• Managing a team that serves as the main point of contact between the Bank's operational centres of expertise and

• Involvement in the roll-out and monitoring of projects at Pictet Group or business-line level that have an impact on the

• Informing Client Relationship Officers and line management of any changes (operational, organisational or regulatory).
• Assessing non-standardised client requests compared with PAS's usual service offering.
• Being involved in the process of setting up EAM relationships and their client accounts, in collaboration with the

• Providing operational nursing services to EAM.
• Providing targeted operational services.
• Providing administrative and technical assistance to EAMs.
• Being actively involved in client visits ("service review"), in collaboration with CRMs.

• More than 10 years' experience in the banking sector (back office/middle office/front office).
• Experience of managing a team.
• Very good knowledge of the asset servicing business and operational flows.
• In-depth knowledge of financial instruments.
• Excellent command of French and English (spoken and written).
• Must be resident in Switzerland.

Note

HCRO/FH/AU

We will not accept any CVs via agencies

Diversity & Inclusion

Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.