Quality and Technical support director with strong Materials Technical background
About Us
Aritec New Materials Group is a dynamic and growing company specializing in innovative material solutions within the construction, energy, hoisting, mining, telecommunication, and mobility industries. We are dedicated to delivering high-quality products and services that drive efficiency, safety, and sustainability for our clients worldwide.With a strong focus on engineering excellence and customer satisfaction, Aritec provides a collaborative, international environment where talented professionals can grow, innovate, and make a real impact. Join us to be part of a team committed to shaping the future of our industries through cutting-edge technology and expertise.
Tasks
Aritec has a robust Total Quality Management (TQM) system and assigns dedicated Six Sigma specialists to every product line. To take our commitment to continuous improvement even further, we are recruiting an in-house Quality & Technical Support Director at our headquarters.
Materials Industrial experiences is a must.
If you are passionate about elevating world-class quality systems and enjoy partnering with demanding, top-tier customers, we would like to meet you.
In this role you will- Coordinate and enhance company-wide TQM practices, ensuring “Quality In–Quality Out” at every stage.
- Draft and approve Certificates of Analysis (COAs) that precisely meet each customer’s specifications.
- Lead and mentor local quality teams, standardising procedures across all sites.
- Serve as the primary quality liaison for our major European and global customers—predominantly large multinational groups.
- Drive root-cause analysis, corrective actions, and ongoing Six Sigma projects to push performance beyond the next mile.
- Manage and update end-to-end documentation for serial products, driving continuous quality reviews and improvements.
- Oversee new-product development projects, ensuring they meet all technical specifications, customer quality standards, and regulatory requirements.
- Lead cross-functional quality-improvement initiatives, working closely with manufacturing, R&D, supply-chain, and commercial teams.
- Act as the internal technical liaison between sales and operations, providing robust product-quality support and troubleshooting.
- Prepare and maintain product application dossiers, including specifications, identification protocols, and test reports.
- Continuously expand and share technical knowledge to keep the organization at the forefront of industry best practices.
Requirements
Education:
- Mastert degree from a leading University in Business, Materials Science, Engineering.
Experience:
- Minimum of Three years in a similar role within a multicultural and international environment
- In-depth experience Quality management, ideally from some certification companies, such as SGS, TUV, Veritas, DNV etc..
- Proven ability to manage relationships with R&D, engineering, and manufacturing teams, and navigate foreign cultures
Technical Knowledge:
- Good knowledge of Applications and its terminologies related to our segments specified products from a global perspective (materials, design, technology, development and testing)
- Active listening to customers and able to come up with technical solutions.
- Project management skills with ability to get involved in a project, to provide results with a good follow-up of the constraints: schedules, deliverables, reporting, risks, setting priorities
Language Skills:
- Fluency in English,
- Proficiency in German is a strong plus
Interpersonal Skills:
- Excellent communication skills, with experience working in cross-functional, multicultural teams
- Ability to approach challenges with innovative and unconventional solutions, thinking beyond traditional methods to drive growth and efficiency
Professional Attributes:
- Strong organizational and analytical skills to manage priorities and meet deadlines
- Detail-oriented with a proactive, hands-on approach to challenges
- Adaptable to fast-paced, dynamic environments, with a high level of work ethic and achievement
- Willingness to travel as required
Benefits
What We Offer:
- Dynamic Work Environment: Be part of a supportive and dynamic team where your contributions significantly impact our global operations.
- Professional Growth: Direct involvement in strategic decisions, with opportunities for professional development and career advancement.
- Competitive Compensation: A rewarding package that reflects the critical nature of your role.
- Diversity of Projects: Engage with various projects, ensuring a challenging and enriching career.
Join Us: If you are a dedicated professional eager to drive innovation and success in a global setting, we would love to hear from you. Apply now to become a pivotal part of our team, advancing our industry-leading capabilities in technical solutions and customer service.