AI OPERATIONS LEAD - Freelance

WHO WE ARE

DLG (Digital Luxury Group) is an international agency with offices in Geneva, Paris, Shanghai, and New York that offers social media, e-commerce, CRM, consulting, and creative services to luxury brands. It has developed a unique expertise in defining and implementing impactful digital strategies targeting sophisticated consumers through technological know-how, creativity, and luxury savoir-faire.

WHAT YOU’LL DO

You will design and ship production-grade AI agents and automated workflows that replace recurring high-volume work across performance media, creative production, social content, and account operations. You are a builder, not a consultant. You code, you ship, you debug in production, and you train our team to extend what you build.

Key deliverables (in priority order):

• Performance media reporting automation: Replace manual monthly reporting with templated agents for Meta, Google, TikTok, LinkedIn, Pinterest, GA4, and Looker.
• Quality control agents: Build brand checkers, copy validators, asset spec auditors, and campaign setup reviewers so our teams can ship quality work at scale without bottlenecking our senior team.
• Per-client capability libraries: Structured files for our top accounts that codify brand voice, asset specs, deliverables, and quality standards.
• Workflow automation: Map and automate the three to five highest-volume workflows across the agency, from brief to asset delivery.
• Team enablement: Train five+ team members to ship or modify agents independently.

REQUIRED STACK

Non-negotiable fluency in:

• Claude (skills, MCP servers, agents, prompt engineering)
• n8n (workflows, custom nodes, error handling)
• Notion API (databases, automations, integrations)
• Slack (workflows, bots)
• Media platform APIs (Meta, Google Ads, GA4, Looker Studio minimum)

• 5-8 years in or directly serving media, digital, or creative agencies.
• Portfolio of 3+ shipped AI systems or automations currently running in production. References that can confirm impact (hours saved, error rates, throughput).
• Builder. You write Python or JavaScript. You ship, debug, and own the code. You do not outsource specifications to developers.
• Track record training non-technical teams to use and extend what you build.
• Bilingual English and French

• You join at the inflection point of our transformation. This role defines it.
• Clear path to permanent role if both sides want it. No obligation either way
• ? Fully remote | Must be based within CET +3h max
• Engagement: 3-month freelance with possibility to extend up to 60-100% as fixed contract or freelance
• Start: As soon as possible

• CV or LinkedIn profile
• Two to three shipped AI agents or automations with measurable outcomes (links, demos, or screenshots preferred)
• The stack you are most fluent in today
• Your day rate for the 3-month assignment and salary expectation if converted to permanent
• Complete this prompt in a paragraph: 'If I joined the agency, the first thing I would DO is...'