Learning experience project coordinator - cdd

apartmentRichemont placeGenève calendar_month 

HOW WILL YOU MAKE AN IMPACT?

We are seeking a passionate and dynamic Learning Experience Project Coordinator to join us. If you're a wish to have an impact on our Maison, with a flair for luxury timepieces and a passion for people, this is your chance to shine. As our Learning Experience Project Coordinator, you'll be at the heart of our global efforts to share the Jaeger-LeCoultre story with the world.

You will work hand-in-hand with our L&D team, contributing to the creation, management, and execution of groundbreaking Training initiatives.

  1. Orchestrate the Training Roadmap:
  • Co-create, manage, and deploy training contents (e-learning modules, video editing…) and ensure a seamless translation across all languages
  • Design captivating training presentations that ignite passion and inspire excellence.
  • Manage the Digital learning platforms (LMS CornerStone, Watch Live)
  • Organize and facilitate Training programs (MBD, HWM, Watchmaking Culture et Leadership) being the driving force behind the operational success of training roll-outs.
  • Coordinate training requests (6S, Inside, Product training, Retail Webinars, Learn From Experts, HWM trainings, Remote Manufacture Visits, etc.)
  • Manage Editorial, community management & engagement (WL news, challenges, etc.)
  • Communication & promotion of the L&D initiatives (L&D Newsletter, Retail Newsletter, working with Internal Com.)
  • Be in contact with the Richemont L&D community (Group, Europe, Swiss)
  • Support other L&D missions (Speexx, Linkedin Learning, etc.)
  1. Track and monitor training initiatives:
  • Manage the training activation plan, leveraging our internal corporate Learning Management System, WatchLive e-learning app, and other tracking tools.
  • Orchestrate employee assignments and training tracking within the Learning Management System and WatchLive app.
  • Monitor Key Performance Indicators (Bi-annual, Monthly, and other ad-hock demands etc.) and translate data into actionable insights.
  1. Curate unforgettable experiences:
  • Assist in the operational organization of training meetings and seminars, including exclusive Manufacture visits.
  • Manage all aspects of organization and hospitality, from seamless travel arrangements to unforgettable gifts.
  • Collaborate with local partners, Manufacture artisans, Regional trainers, and sales staff.
  1. Empower the Jaeger-LeCoultre Trainers Community:
  • Co-animate the Jaeger-LeCoultre Worldwide Trainers’ Community, fostering a culture of collaboration and continuous learning.
  • Organize regular remote visits from our Manufacture nestled in Le Sentier, Vallée de Joux, bringing the heart of our craft to the world.
  • engaging content that inspires and empowers our trainers.
  • Manage internal communication, ensuring our trainers are always in the know.
  • Provide unwavering support to our worldwide trainers, helping them achieve their full potential.
WHAT ABOUT YOU?
  • You have initial experience in project management, training, product marketing, retail, or a client-related function within the luxury industry.
  • You have a genuine passion for people development, client centricity, soft skills, and hospitality.
  • You possess exceptional communication and organizational skills, intercultural agility, and a meticulous attention to detail.
  • You are autonomous, full of energy, and resourceful, always ready to take on new challenges.
  • You embody the Jaeger-LeCoultre values of inner fire, openness, care, and excellence.
  • You are fluent in French and English, allowing you to connect with a global audience.
  • You are proficient in the Microsoft Office Suite: PowerPoint, Excel, Teams
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