Business Analyst Sales and Document Management

Harness the power of IT and be part of a team of dedicated experts. OKOIOS is all about putting the skillset of our employees in the center.

We are designed to be different

Tasks

• Analyze and structure existing workarounds in sales and document-related processes
• Gather and consolidate requirements from business departments (Sales, Customer Service, Document Management)
• Optimize document management workflows, specifically: Document creation, approval, archiving, and compliance, Automation and standardization of document flows, Alignment with legal and regulatory requirements (e.g. GDPR, retention policies)
• Translate business requirements into clear user stories and acceptance criteria
• Prioritize and structure the existing backlog in collaboration with stakeholders
• Coordinate with the external ERP vendor (Sapiens) to validate solution feasibility
• Act as the interface between business units, internal IT, and external vendors
• Support testing, rollout, and change adoption for new functionalities
• Contribute to the continuous improvement of CRM and ERP-related processes

Requirements

• Several years of experience as a Business Analyst in complex IT environments
• Solid understanding of ERP and CRM integration, ideally with Sapiens or similar systems
• Strong understanding of document management processes, including compliance and automation
• Excellent stakeholder management and communication skills
• Analytical mindset with a structured and solution-oriented approach
• Comfortable acting as a bridge between business needs and technical implementation
• Familiarity with agile delivery methods (Scrum, Kanban)
• Familiarity with PowerShell tools such as Sapien PowerShell Studio is beneficial.
• Automating data workflows, preparing integration scripts
• Creating reusable scripts to support business or IT functions
• Experience with similar tools like Visual Studio Code, Notepad++, or Git-based version control systems (e.g. GitKraken, TortoiseGit)
• Full professional & technical fluency English and German or French, required.

Benefits

Shape your journey – Become a Part of our Team:

What you can expect from OKOIOS:

• A culture of purpose and value: Together as a team we bring real value and deliver solutions
• Being involved in the journey: Meet and share with colleagues and client’s knowledge and
• Talent Academy in the direction towards your success: Our commitment to each employee, to support you with innovation, creativity, and proficiency in designing your individual and personalized career path and skills
• Sustainability: We are a committed in ensuing not only social responsibility but reflecting strong ethics in business and towards our environment

Make the Future Possible!

For any further questions contact our HR