Receptionist / Customer Service Representative

For a pharma-client we are looking for a Receptionist / Customer Service Representative in Basel with a 60% workload.

• Greet and assist visitors and staff by issuing badges, maintaining visitor logs and preparing materials for new staff
• Clerical tasks and managing incoming/outgoing mail and courier services
• Organize parking facilities and distribute travel documents as required
• Word processing, filing and assisting in meeting room or seminar preparations incl. organize catering facilities
• Manage telephony, ensuring calls are routed efficiently and inquiries are handled professionally
• Assist in the implementation of the company's Security & Safety Concept and participate in relevant training
• Ensure timely replenishment of office supplies (e.g., stationery), assist with procurement and storage, and handle distribution to staff
• Attend the reception Team Meeting weekly (Basel/Zürich team)

• Experience in a receptionist or administrative support role, preferably in a corporate environment
• Strong interpersonal and communication skills with the ability to present a professional and friendly demeanor
• Excellent organizational and multitasking skills to handle multiple tasks efficiently
• Competence in using standard office equipment and software, including MS Office
• Ability to remain calm and professional in difficult situations, such as when dealing with dissatisfied customers
• English and German fluent