Senior Manager, Operational Physical Security

Senior Manager, Operational Physical Security

CONTEXT

To strengthen our Physical Security (PS) teams and control structure, we are looking for a new Senior Manager to help manage protection of Richemont's assets, personnel, and reputation by mitigating security risks and ensuring compliance with relevant regulations and company policies.

This position requires a strong understanding of security best practices, risk management principles, and experience in managing security operations in a complex, international environment. Additionally, a high level of soft skills is necessary to ensure proper communication and cooperation with the relevant stakeholders.

• Directly manage PS (Campus) operations at Campus Genevois de Haute Horlogerie (CGHH), Bellevue Headquarters and Villars-sur-Glâne Campus
• Directly manage Group Security PS operations (i.e. strategic events such as – Watches & Wonders, RGMC, AGM, etc.)
• Support and guide operations at critical sites (as defined by Group Security) for PS

HOW WILL YOU MAKE AN IMPACT?

• Manage a team of PS experts (internal and external) for the Campuses to deliver PS services and ensure appropriate protection for people and security of assets: Campus Genevois de Haute Horlogerie, Bellevue Headquarters and Villars-sur-Glâne Campus
• Manage third-party service partners, ensuring proper contract management, monitoring of performance and suitable ROI
• Develop and implement mitigation strategies to address identified risks, including physical security enhancements, procedural changes, and security awareness training
• Ensure compliance with all relevant security regulations, laws, and industry best practices
• Develop and implement corrective action plans to address any identified deficiencies
• Maintain accurate records of security incidents, investigations, and assessments
• Conduct internal PS self-assessments and reviews of new processes, facility modification
• Monitor and control security expenditures to ensure suitable ROI
• Stay alert of emerging security threats and trends, and adapt security strategies accordingly
• Ensure a site presence at Villars-sur-Glâne (minimum of 2 days a week)
• Help coordinating with local law enforcement and internal stakeholders as necessary
• Support teams when conducting thorough investigations of security breaches and incidents, identifying root causes and implementing corrective actions, and based on the Group Loss prevention manager strategy

• Coordinate with local law enforcement and internal stakeholders as necessary
• Support teams when conducting thorough investigations of security breaches and incidents, identifying root causes and implementing corrective actions, and based on the Group Loss prevention manager strategy
• Set up regular team meetings/committees to ensure alignment and best practice sharing amongst all critical sites
• Conduct regular risk assessments and vulnerability analyses of critical sites to identify potential security threats and weaknesses
• Coordinate closely with field PS managers to ensure aligned coordination
• Provide security guidance and support to site personnel, promoting a culture of security awareness and vigilance
• Liaise with the Group PS construction and technology manager to evaluate and recommend new security technologies and solutions to enhance the physical security response of critical sites
• Visit all critical sites on a regular basis, as per risk/business needs require
• Develop and implement a physical security strategy for critical sites, aligned with Richemont's overall security objectives and business needs

• Manage the strategic events where Group Security takes a PS ownership role (first LoD), ensuring suitable and sufficient planning, risk mitigation and delivery to business needs
• Ensure appropriate resources are available for the successful management of the events, drawing from both internal and external sources – as appropriate
• Liaise with relevant teams (i.e. Maisons, HSE, Cyber, etc.) to ensure proper coordination and alignment

• Bachelor’s degree in security management, criminal justice, or a related field
• 10 years of experience in physical security management, with a focus on critical infrastructure protection
• Experience in the luxury goods industry or a similar high-value asset environment is highly desirable
• Experience managing security operations in a multi-site, international environment
• Ability to analyse data from various sources to identify trends, recommendations, key insights and to present it in a way that facilitates decision-making
• Excellent communication, interpersonal, and leadership skills
• Relevant certifications such as CPP (Certified Protection Professional) or PSP (Physical Security Professional) is an asset
• Fluency in French and English is required. Fluency in additional languages (e.g. Italian) is an asset

• Strategic Thinking: Ability to develop and implement long-term security strategies aligned with business objectives
• Risk Management : Ability to identify, assess, and mitigate security risks effectively
• Problem Solving : Ability to analyze complex security issues and develop creative solutions
• Communication : Excellent written and verbal communication skills, with the ability to communicate security concepts to non-technical audiences
• Leadership : Ability to lead and motivate security teams, and to influence stakeholders at all levels of the organization
• Decision Making : Ability to make sound decisions under pressure, based on available information

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.

1. If your application is selected, our Talent Acquisition Partner will reach out to you shortly for an introductory call.
2. As a next step, you will have interviews with the Group Physical Security Associate Director, and any relevant internal stakeholder. Also, you will have a final interview with our HR Business Partner.