Manager, International Sales Training, Luxury sector

currently seeking for their future International Sales Training Manager.

role, and with the support of the Training network, you are responsible

focused organization for Retail and Franchised boutiques.

POSITION

• Act as the driving force in the development of the International Sales

• Key Topics to address will be: The Brand

• Ensure that content contributes to teams achieving their Retail KPIs
• Create and update the training path for: Boutique New Hires, Sales

• Support Retail department and Franchised boutiques, aligning efforts to

• Ensure the essential training for WS sales teams are available and

• Responsible for the retail onboarding process definition and coordinate

• Responsible for leading, improving and deploying the corporate retail

coaching program for Boutique Managers

• Organize regular boutique manager seminars as well as welcome seminars

• Create, lead, communicate and organize Retail incentive programs within

• Lead and execute global Train-the-Trainer (TTT) initiatives about retail

• Effectively model and coach training managers in facilitation and

• Coordinate and organize staff factory visit
• Coordinate and organize Brand & CRM ambassador seminars
• Coordinate and follow up on Crime control seminar (Security-Loss

Prevention), in collaboration with external partners

• Propose, launch and follow-up a customer experience program (Mystery

• Create, monitor and track store visit meetings
• Participate in the deployment of external partners Training-Learning

projects

• Show proof of leadership, especially within a matrix environment
• Develop a formal and informal working relationship with local trainers (WW)
• Monitor the actual training curriculums and programs in the boutique

• Gather feedback and ensure corporate training identity and processes are

• Anticipate the future development of team members
• Hold monthly meetings with direct and dotted line reports (local

• Be mindful of team member's well-being and provide a healthy work

• Promote and show alignment with corporate decisions

• Sales experience in the luxury industry (soft or hard luxury)
• +5 years of Educating, Training and Coaching experience
• An understanding of training methodologies and techniques and adult

• Strong sales and results orientation (Retail KPIs driven)
• Strong drive and self-motivation
• Experience in developing educational training programs
• Team management experience (local / remote)
• Strong presentation and coaching skills
• Strong leadership, creativity and analytical skills
• Excellent interpersonal, organizational and time management skills
• Fluency in English and French, other languages highly appreciated

letter (certificates and diplomas can follow at a later stage).