Customer Service Specialist

• Ensure seamless processing of orders and deliveries (OTP / OTR / OTD).
• Handle pricing calculations for RFQs and contracts.
• Oversee customer forecasts and demand planning.
• Address customer disputes and manage overdue accounts.
• Contribute to inventory, revenue, and arrears target management.
• Maintain accurate customer master data (MDG).

• Commercial background or Bachelor's degree in Economics, Business or similar.
• Minimum 3 years' experience in B2B customer service, ideally within industrial or high-value technological environments.
• Proven ability to manage stakeholders in an international setting.
• Strong communication, listening, and multitasking skills.
• Organized, detail-oriented, reliable, and flexible team player.
• Proficient in Microsoft Office and ERP systems.
• Fluent in French and English (written and spoken); German is a plus.

Our client is a global leader in the research, design, integration, manufacture, certification, and lifetime service of measurement solutions for different added value industries.

You'll work at the cutting edge of engineering innovation, contributing to breakthroughs that shape a better future. Based in Fribourg site, this position offers growth potential, cross-functional collaboration, and the chance to be part of a global leader in its field.

1 day per week work from home.