Customer Service Representative (m/f/d)

• Coordinate with internal departments such as logistics, sales, and finance to ensure smooth order fulfillment
• Maintain accurate records in the ERP system and monitor delivery schedules
• Support customers with product information and service-related questions
• Contribute to process improvements and team projects to enhance customer satisfaction

• Fluent in German and English (both written and spoken) - plus French or Italian
• Previous experience in customer service, order management, or sales support is an advantage
• Strong communication and problem-solving skills
• Proficient in MS Office and ERP systems (e.g., SAP or Oracle preferred)
• Team-oriented, proactive, and able to work independently in a fast-paced environment

Our client is an internationally renowned company in the consumer goods industry, known for its commitment to quality, innovation, and customer satisfaction. To strengthen the Customer Service team, we are currently looking for a service-oriented and communicative personality who enjoys working in a dynamic and international environment.

Do you want to use your language skills and customer-focused mindset to contribute to the success of a global company?

Then we look forward to receiving your application!